Title: Customer Service Administrative Assistant

Location:

Alpharetta, GA, US, 30009

Group: Emerging Businesses Group

Division: Geogrid

Job ID: 19025

it's what's inside that counts

_______________________________

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

Day 1 Benefits Coverage with low cost Medical, Vision, Dental
Day 1 Paid-time Off and Vacation
4.5% Company Match 401(k) plan
$500 Annual Company-paid Lifestyle Benefit
Competitive Compensation and Bonuses
Company-paid Life and Disability Insurance
Employee Stock Purchase Plan
Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Acts as an escalation point for issues to ensure they are responded to and resolved promptly; keeps manager informed and escaltes issues beyond when needed
Keep manager informed and escalates issues when needed
Check email and all associated inboxes regularly so we stay up to date on incoming information
Assist with general administrative tasks
Provide excellent customer service to our internal and external customers
Maintain assigned account details
Files contracts; assigns shipments to contract; closes contracts, verifies balances due on contracts; attaches the final report to contract
Manages contracts, shipments and invoicing which includes entering data into the computer system
Step in and help perform work whenever necessary

What You'll Need

Minimum 2 years of administrative support experience in an office setting preferred
Ability to think critically to recognize problems, identify opportunities and suggest solutions for improvement
Excellent oral and written communication skills with an ability to effectively collaborate and coordinate
Ability to work as a team player in a fast paced multi-discipline environment, with strong work ethic, attention to detail, organizational and listening skills
Exceptional customer service skills required
Strong computer skills required (good knowledge of Outlook, MS Word, Excel and PowerPoint)

Your Education

High School Diploma or GED required
Bachelor or Associate Degree preferred

We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. Let's build a better world!

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

Current Employee? Click Here to Apply.

Current Employees Apply
Click here to apply.

Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

Apply now »