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Title:  Inside Sales Manager/Dispatcher


Baton Rouge, LA, US, 70809

Division:  Sales
Job ID:  6423

it’s what’s inside that counts



There’s more to CMC than our steel products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

  • Competitive compensation
  • Advancement opportunities
  • Training
  • Paid time off
  • Low-cost medical, dental, vision
  • Company-paid life and disability
  • Company matching 401(k) plan
  • Employee stock purchase plan

Why This Job

Commercial Metals Company (CMC) is a Fortune 500 enterprise whose vertical integration model revolutionized the way the steel industry operates today.  We are a global metals recycling, manufacturing, fabricating, and trading steel company. Originating in 1915 with a single recycling location, we have progressively moved into higher value downstream segments of the steel value chain. With corporate headquarters in Irving, Texas, centrally located in the Dallas Fort Worth metroplex, we operate in four primary business segments (Recycling, Mills, Fabrication and Trading) at over 200 locations and in more than 20 countries.

People are the key to our success.  We are a global company committed to delivering industry-leading customer service, providing an environment where our employees can succeed, improving our communities and creating value for our investors.

What You'll Do

  • Build and Maintain Customer Relationships – earning their trust and preference by meeting their needs
  • Direct and ensure maximum productivity from trucking, shipping, receiving and operations team
  • Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
  • Address customer and employee satisfaction issues promptly
  • Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
  • Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
  • Attend sales meetings, trainings, and other work-related gatherings
  • Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
  • Determine efficient and safe routing methods of transportation
  • Manage scheduling of shipments and notify departments or customers of arrival/pickup dates
  • Prepare reports for management and/or customer
  • Communicate with truck drivers through computer software, cell phones or two way radios
  • Answer inbound calls from customers for dispatching and to obtain trucking rates for incoming/outgoing shipments
  • Other duties as assigned in general support of the organization

What You'll Need

  • Knowledge of construction products
  • Ability to work as a team player in a fast-paced multi-discipline environment, with strong work ethic, attention to detail, organizational and listening skills
  • Use good decision making and problem solving skills to understand and meet customer expectations
  • Must have high ethical standards and integrity to work under the guidelines of the company values
  • Ability to work in a fast-paced environment with competing/shifting priorities and new demands
  • Excellent written and verbal communication skills
  • Ability to follow-through on assigned tasks
  • 1 year sales manager experience preferred
  • 2 or more years of sales experience required
  • Proficient level of computer skills; MS Word, Excel, Outlook and Internet

Your Education

  • High School Diploma or GED required

We are Commercial Metals Company, a Fortune 500 company with a family feel that’s already part of your life. Our steel products have been supporting structures in more than 20 countries for over 100 years. And the secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging problems facing our world over the last 100 years — but we’re just getting started.


If you’re ready to reimagine ways to make the steel industry more sustainable, reinforce the bridges and roadways connecting our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. 


CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

Nearest Major Market: Baton Rouge

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