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Title:  IT Production Support Analyst


Birmingham, AL, US, 35212

Division:  Information Technology
Job ID:  7307

it’s what’s inside that counts



There’s more to CMC than our steel products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

  • Flexible/hybrid work environment
  • Competitive compensation
  • Advancement opportunities
  • Training
  • Paid time off
  • Low-cost medical, dental, vision
  • Company-paid life and disability
  • Company matching 401(k) plan
  • Employee stock purchase plan

Why This Job

The IT Manufacturing Production Support (MPS) Analyst will be responsible for providing IT hardware support for all CMC manufacturing production systems.  The IT Manufacturing Production Support Analyst will provide technical expertise to Recycling, Mill, and Fabrication lines of business for the design, development, modification, and support of the IT hardware (networking, servers, devices, etc.) of CMC manufacturing production systems. The IT MPS Analyst will be working with other IT teams as well as with Operations/Manufacturing teams in a collaborative effort across CMC.  The IT Manufacturing Production Support Analyst will work with Operations teams to drive process change and standardization through change initiatives and process improvement projects including relevant change management activities to enhance business acceptance.

What You'll Do

  • Provide support to critical Recycling, Mill, and Fabrication systems
  • Collaborate successfully by working with Operations technical teams and resources
  • Problem solving including root cause analysis and corrective action
  • Plan, prioritize and drive issues, tasks, and deliverables from concept to closure
  • Provide training and support during implementation of systems
  • Work across different non-technical and technical functional groups
  • Contribute to building teamwork through open and honest communications

What You'll Need

  • Excellent written and verbal communication, including facilitation
  • Customer service focused
  • Minimum 5 years experience within a technically related field (IT or Manufacturing Automation)
  • Knowledge of manufacturing process systems
  • Ability to work in a safety conscious industrial environment including use of PPE (Personal Protective Equipment)
  • Knowledge of hardware lifecycle methodologies and industry best practices
  • Broad understanding of project management routines and disciplines
  • Networking protocols – TCP / IP, VPNs, Access Control lists, Routing, bridging, etc
  • Knowledge of Wireless Networking
  • Microsoft Office 365, Windows Server, Server roles - DNS, DHCP, MS Exchange, Active Directory, and Office 2010/2013 experience
  • Ability to travel as required (up to 50%), including International travel

Your Education

  • Bachelor's in Computer Science, Information Management, Statistics, Mathematics or another related field required.

We are Commercial Metals Company, a Fortune 500 company with a family feel that’s already part of your life. Our steel products have been supporting structures in more than 20 countries for over 100 years. And the secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging problems facing our world over the last 100 years — but we’re just getting started.


If you’re ready to reimagine ways to make the steel industry more sustainable, reinforce the bridges and roadways connecting our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. 


CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

Nearest Major Market: Birmingham

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