Title: Inside Sales Rep

Location:

Lindon, UT, US, 84042

Group: North American Steel Group

Division: Sales

Job ID: 16019

it's what's inside that counts

_______________________________

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

Day 1 Benefits Coverage with low cost Medical, Vision, Dental
Day 1 Paid-time Off and Vacation
4.5% Company Match 401(k) plan
$500 Annual Company-paid Lifestyle Benefit
Competitive Compensation and Bonuses
Company-paid Life and Disability Insurance
Employee Stock Purchase Plan
Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Process all customer transactions accurately and timely including sales orders, inquiries, quotes or returns
Obtain accurate information relating to shipment dates and expected dates of delivery
Educate customers about product features
Contact customers following sales to ensure ongoing satisfaction and resolve complaints
Fill request for product and company related information
Communicate unexpected increases or decreases in demands for product to production
Maintain proficiency in using personal computer, including company software, SAP and Microsoft Office
Follow company policies and procedures
Present a professional image at all times to customers, both in person and over the phone
Support field sales efforts as necessary
Perform other duties as assigned
Collaborate with management team to quote and negotiate profitable contracts, resolve disputes and maintain general oversight of projects
Conduct business review meetings with customers and report customer information internally through call reports
Engage in problem resolution while balancing the needs of the customer and company
Retain and grow exisitng customer business by understanding their needs, cross selling and building strong relationships

What You'll Need

1 -5 years experience in an inside sales office environment
SAP experience a plus
Effective listening and communication skills (verbal and written)
Negotiation and phone skills
Technical expertise and knowledge of company products
Problem solving and analytical skills
High regard for attention to detail
Demonstrated ability to handle difficult customers with diplomacy and tact
Must have excellent time management skills
Team player but can work independently

Your Education

Bachelors degree preferred

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

Current Employee? Click Here to Apply.

Current Employees Apply
Click here to apply.

Nearest Major Market: Salt Lake City

Apply now »