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Title:  Inside Sales Representative

Location: 

Pell City, AL, US, 35125

Division:  Sales
Job ID:  6563

it’s what’s inside that counts

_______________________________

 

There’s more to CMC than our steel products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

  • Flexible/hybrid work environment
  • Competitive compensation
  • Advancement opportunities
  • Training
  • Paid time off
  • Low-cost medical, dental, vision
  • Company-paid life and disability
  • Company matching 401(k) plan
  • Employee stock purchase plan

Why This Job

CMC provides an excellent opportunity to learn the steel industry and grow in your career. Whether you will spend your day in an office cubicle, operating a crane or running the melt shop at one of our mills, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

  • Process all customer transactions accurately and timely including sales orders, inquiries, quotes or returns
  • Obtain accurate information relating to shipment dates and expected dates of delivery
  • Educate customers about product features
  • Contact customers following sales to ensure ongoing satisfaction and resolve complaints
  • Fill request for product and company related information
  • Communicate unexpected increases or decreases in demands for product to production
  • Maintain proficiency in using personal computer, including company software, SAP and Microsoft Office
  • Follow company policies and procedures
  • Present a professional image at all times to customers, both in person and over the phone
  • Support field sales efforts as necessary
  • Perform other duties as assigned

What You'll Need

  • 1 -5 years experience in an inside sales office environment
  • SAP experience a plus
  • Effective listening and communication skills (verbal and written)
  • Negotiation and phone skills
  • Technical expertise and knowledge of company products
  • Problem solving and analytical skills
  • High regard for attention to detail
  • Demonstrated ability to handle difficult customers with diplomacy and tact
  • Must have excellent time management skills
  • Team player but can work independently

Your Education

  • Bachelors degree preferred

We are Commercial Metals Company, a Fortune 500 company with a family feel that’s already part of your life. Our steel products have been supporting structures in more than 20 countries for over 100 years. And the secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging problems facing our world over the last 100 years — but we’re just getting started.

 

If you’re ready to reimagine ways to make the steel industry more sustainable, reinforce the bridges and roadways connecting our communities, and do meaningful work, you’re ready to join CMC. Apply today and start moving your career — and our world — forward. 

 

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.


Nearest Major Market: Birmingham

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