Share this Job
Apply now »

Title:  Inside Sales Representative


Pell City, AL, US, 35125

Division:  Sales
Job ID:  1136

it's what's inside that counts



There’s more to CMC than our steel products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

  • Competitive compensation
  • Advancement opportunities
  • Training
  • Paid time off
  • Low-cost medical, dental, vision
  • Company-paid life and disability
  • Company matching 401(k) plan
  • Employee stock purchase plan
Why This Job

CMC provides an excellent opportunity to learn the steel industry and grow in your career. Whether you will spend your day in an office cubicle, operating a crane or running the melt shop at one of our mills, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do
  • Act as a buffer between special customer requirements and deliverable capabilities, e.g. unique bundle sizes, special labeling or markings, etc
  • Act as an intermediary between the customer and our internal support staff, working to identify actual customer "in house" due dates against our ability to procure and process material
  • Effectively communicate directly with customer regarding purchase order receipt, order entry, and sales acknowledgement
  • Identify material needs as early as possible through evaluation of order entry versus production plan, and communicate all exceptions to purchasing ASAP
  • Maintain sales file by customer, with all pertinent information: customer PO, our sales order, and related special instructions
  • Manage accounts that require a JIT delivery model. Work with purchasing to identify how much and what type of material is required to support a minimum balance at each respective facility
  • Manage all customer order changes, and communicate those changes as necessary to the support group
  • Prioritize due dates for customer shipments within stated lead times
  • Proactively manage customer accounts, including customer contact with pending delivery issues
  • Verify all sales order information is accurate on the sales order by comparing against original PO. Notify customer of any irregularities. Communicate with purchasing and production on any exception oriented items
  • Verify correct pricing is on sales order
What You'll Need
  • 2+ years in manufacturing environment preferred
  • Ability to remain calm under pressure
  • Critical thinking skills, i.e. understanding the sequence of events that must occur to satisfy all customers (internal and external)
  • Desire to assist both the customer and peers to meet and exceed quality service
  • High regard for attention to detail
  • Organizational agility in accomplishing tasks
  • Team oriented
  • Technical skills to understand and utilize a central ERP computer system
  • Tenacity to satisfy the needs of the customer
Your Education
  • High School Diploma or GED required
  • Bachelor or Associate Degree preferred

We are Commercial Metals Company, a Fortune 500 company with a family feel that’s already part of your life. Our steel products have been supporting structures in more than 20 countries for over 100 years. And the secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging problems facing our world over last 100 years — but we’re just getting started.


If you’re ready to reimagine ways to make the steel industry more sustainable, reinforce the bridges and roadways that connect our communities, and raise the bar for what it means to do meaningful work day in and day out. In short, you’re ready to be part of CMC. Join us and start moving your career — and our world — forward. 


CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.


Nearest Major Market: Birmingham

Apply now »